Privacy Policy

What we keep

• Your account: your name, business name, mobile number, email, city, and a scrambled (hashed) version of your password. We never store your actual password. If you sign in with Google, we get your name and email from Google.
• Your sales data: your sales file is read inside your own browser. The file itself is not uploaded. We save the invoices we find in it (date, customer name, items, quantity and amount) so you can use TigerFlo on any device.
• What you add in TigerFlo: your settings, UPI ID, discount limits, stock ageing and credit terms, customer contact numbers you type in, message edits, and which offers you marked as sent.
• Basic activity: when you sign up, log in, upload data or send offers. We use this to run and support the service.
• Technical details: your IP address, used to protect accounts from repeated wrong passwords, and a login cookie that keeps you signed in. We do not use advertising or tracking cookies.

Why we use it

• To show you which customers to contact and what to offer.
• To keep your account safe and working on every device.
• To help you when you contact support.
• To understand, in total numbers, how TigerFlo is used so we can improve it.

We do not sell your data. We do not share it with other businesses. We do not send messages to your customers. You send every WhatsApp message yourself.

Who can see it

• You: everything in your account.
• The TigerFlo team: your account details and summary numbers (for example how many customers and invoices you have), so we can help you. Our admin tools do not show your customer list, customer contact numbers or message drafts.
• Companies that help us run TigerFlo: our hosting provider (which stores the data), our email provider (only to send password reset emails), and Google (only if you choose to sign in with Google). They may only use the data to provide their service to us.
• Authorities: only if the law requires us to share it.

Where it is stored

Your data is stored on servers run by our hosting provider, which may be located outside India. Connections to TigerFlo are encrypted (HTTPS).

Your customers' details

You decide which customer details you upload and whom you message. Please only message customers who are happy to hear from you, and follow WhatsApp's rules for business messages.

How long we keep it, and deleting it

• We keep your data while your account is open.
• Settings → Clear my sales data removes your invoices, offers, terms, contact numbers and settings from your account straight away. Your login stays.
• Settings → Delete account removes your account and all of its data straight away.
• If we keep backup copies, they are deleted within 30 days.

Your rights

You can ask to see, correct or delete your data, or withdraw your consent, at any time. Most of this you can do yourself in Settings. For anything else, or to raise a complaint, email support@tigerflo.in. We will reply as quickly as we can and within the time the law allows.

Children

TigerFlo is for businesses. It is not meant for anyone under 18.

Changes to this page

If we change how we use your data, we will update this page and change the date at the top. For important changes we will also tell you in the app.